Studio Policies

In order to book with Artist Shannon Smith, you must agree to the following (you will be required to sign a document during booking agreeing to policies): 

Booking: You will receive an email confirming your appointment; it will include a link to pertinent info for getting ready, such as my Prep Guide & Lingerie Guide, and it will also include a link to my questionnaire, model release and services contract , which you are REQUIRED to review & sign electronically within 24 hours of booking.

Illness: If you are ill at all, please be mindful and respectful that you are shooting in Shannon’s home studio, we would rather you reschedule for the next available spot, than to come in sick.

Location: Unless previously discussed, all sessions will take place at Artist Shannon Smith Studio, 36 Deermont Way Se, Calgary, AB

Cancellation: The session fee is non-refundable in the event you must cancel your session. There are no exceptions. 

Rescheduling: There are no reschedules available. The ONLY exception to this is for illness and must be communicated to at MINIMUM 48 hours before your session to be eligible for a reschedule. You MUST actually be ill to qualify. If there is a legitimate emergency, please also send us an email and we will do our best to accommodate a reschedule- though keep in mine, this is not a guarantee and it will be on a case by case basis. If you absolutely must reschedule your appointment, there is a 200 reschedule fee that will be applied on your re-booking.

Tardiness: Please try not to arrive more than 5 minutes early, and no more than 10 minutes late. Time will be deducted from your photoshoot, or a rescheduling fee will go into effect. 

Guests: No guests are allowed during shoots or reveals. If you do want to bring a girl friend for moral support, please make Shannon aware of this beforehand, she is welcome to be in the studio during hair and makeup but must leave once shooting starts. For clients who have an aid or caregiver, they are welcome to be in the studio during the shoot, please make Shannon aware of this during the time of shoot.

Alcohol (and other drugs): Please be aware that alcohol and drugs are not permitted on site. If you come inebriated please know that Shannon will not do extra editing to remove red/glossy eyes or flushed cheeks. If you appear inebriated your session may be cancelled (session fee non-refundable), at the discretion of Shannon Smith.

Props: Props are typically not something Shannon captures, props must be approved by the photographer in advance of the shoot. Firearms or other weapons are STRICTLY prohibited. 

Image Reveal & Ordering Appointment: Unless clearly specified, all artwork is sold separately from the session fee. Pricing is subject to change at any time, and without notice. Same day session reveals are the typical way of business. Your ordering appointment will be the only opportunity to purchase artwork, un-purchased images are purged immediately after the ordering appointment. Payment is due in-full at your reveal. Shannon accepts cash, debit, major credit cards, and in-house payment plans.

Final Sale: All sales are final and no refunds are available due to the custom nature of the product and images.

Purchase Minimum: Purchase Minimum: For each session booked, there is a minimum collection purchase. Min purchase is 1500+gst.